Everyone gets stuck. It's true. Einstein got stuck. Edison got stuck. Scooby-Doo got stuck. It happens to the best of us.
While the humble ask for help, the proud remain stuck. The definition of insanity is trying the same thing over and over and expecting different results. In escape rooms, this means continuing to work on a problem without seeking assistance.
The first place to look for help is your teammates. They may be searching for other clues and working on other puzzles without realizing that you're stuck. Bringing in a fresh set of eyes may help to solve the problem. (This is an important lesson for students. Check out this article
to set up an escape room in your classroom). Consider asking for help without telling them what you've already tried. You want a fresh perspective, not a revisit of your futile attempts.
If your teammates can't solve the puzzle, turn to the Gamemaster! The Gamemaster has all of the answers. You can ask for a hint (or even a solution) to get you on the right track. Sure, you may suffer a time penalty, but you still have a chance of escaping.
Most time penalties are three minutes. If you worked for 15 minutes on a puzzle before asking for the solution, you penalized yourself more than the game did! And you still had to ask for the solution and suffer the time penalty!
Of course, you won't ask for the solution to every puzzle. However, if you and the team are genuinely stuck, asking the Gamemaster for a hint is the smart path.
In life, there are no gamemasters. If your team is making no progress on a project, you may need to ask for outside help. Having sought assistance in the make-believe world of mystery murder escape rooms will make asking for help in the real world much easier.